Frequently Asked Questions

What does Rowley’s Routes do?

Rowley’s Routes is a locally owned medical and legal courier service based in Arizona. We provide same-day and STAT delivery of medical specimens, samples, and sensitive healthcare materials for clinics, diagnostic laboratories, imaging centers, healthcare offices, and specialty testing facilities, as well as legal documents and files for law firms and other legal professionals, with the same secure, chain-of-custody handling.

Do you offer same-day or STAT delivery?

Yes. STAT same-day delivery is our core service. We are built for time-sensitive transport, direct routes, minimal stops, and no rerouting or delays.

What areas do you serve?

We cover Arizona statewide, every zip, every city, from Flagstaff to Yuma, and are based in Maricopa County. We are also available for out-of-state delivery when needed.

Are you available 24/7?

Yes, we operate 24 hours a day, 7 days a week.

What is “chain of custody,” and how do you handle it?

Chain of custody is the documented, controlled process we use to track specimens, samples, documents, and sensitive materials from the moment of pickup through final delivery. That includes verified pickup, secure handling with no unauthorized access, direct delivery routes, and documented handoffs at the receiving location, so there is a clear, accountable record from start to finish.

What kinds of items can you deliver?

Medical specimens, lab samples, and other sensitive healthcare materials for clinics, laboratories, and healthcare providers, as well as legal documents and files for law firms and other legal professionals.

Do you deliver legal documents or files?

Yes. In addition to medical courier services, we deliver legal documents and files for law firms and other legal professionals, with the same secure, chain-of-custody handling and same-day availability.

How is Rowley’s Routes different from a general courier or delivery service?

We are locally owned and specialize in medical and legal courier work, which means shorter transport times, fewer handoffs, and stronger accountability than a general-purpose delivery company. Every delivery follows chain-of-custody procedures, not general parcel handling.

How do I request a delivery or get a quote?

Call us at 480-442-5159 or email rowleysroutes@gmail.com.

How do I contact Rowley’s Routes?

Phone: 480-442-5159
Email: rowleysroutes@gmail.com
Service area: Statewide Arizona, based in Maricopa County